Privacy Notice

Foundation Solutions, LLC (“Ram Jack” or “we” or “us”) collects certain information through our website at ramjack.com (our “Website”). This Privacy Notice describes the types of information we may collect from you or that you may provide when you use the Website and our practices for collecting, using, maintaining, protecting, and disclosing that information.

This Privacy Notice may change from time to time. Your continued use of the Website after we make changes is deemed to be acceptance of those changes, so please check the Privacy Notice periodically for updates.

BY ACCESSING OR USING OUR WEBSITE, YOU AGREE TO THIS PRIVACY NOTICE. IF YOU DO NOT AGREE TO THIS PRIVACY NOTICE, PLEASE DO NOT ACCESS OR USE OUR WEBSITE.

This Privacy Notice applies only to the Website we provide as set forth above and does not apply to any third-party site or service that may be linked to our website or recommended or referred through the Website, if any, through our products or services or by our staff. This Privacy Notice does not apply to any other website, product, or service operated by our company or our affiliates or to any offline activities.

Information We Collect & How We Collect It.

We collect many types of information about you and your use of the Website, including information by which you may be personally identified, information about you but does not individually identify you, and information about your internet connection, the equipment you use to access the Website, and other usage details.

We may collect this information directly from you when you provide it to us, or to our vendors, automatically as you use the Website, and from third parties, including our vendors, service providers, business partners, and third parties that may link with or are used in connection with the Website.

For example, when you correspond with us through the contact forms at our Website, we collect personally identifiable information from you, such as an e-mail address, first name, last name, telephone number, company name, other information or data that you share with us.

Outside the contact forms, we also collect information regarding how our Website is used, including the number of page visits and duration, the dates and times specific content found on or in the Website is accessed or reviewed. There is also information about your computer hardware and software that may be automatically collected, such as your IP address, browser type, domain name, access time, operating system, software version, and any referring website addresses. Some of this usage data comes through “cookies” as described below in this Privacy Notice.

We may use cookies (e.g., browser cookies and/or Flash cookies) and other technologies (e.g. web beacons) for various reasons for automatic data collection. For example, a cookie is a data text file sent from a website to your computer and is used to identify your computer when you return to our Website. We may use cookies and other technologies to personalize your visit to the Website or to track your usage of the Website. You can set up most browsers to refuse all cookies or to notify you of any cookies you receive. Please note that some features of the Website may not function properly should you disable or refuse cookies.

Do Not Track (“DNT”) is a setting in a web browser that directs websites not to track your behavior. We do not respond to DNT signals.

Use of Information

We use information that we collect about you or that you provide to us, including any personal information:

To present our Website and its contents to you.
To provide you with information, products, or services that you request from us.
To fulfill any other purposes for which you provide it.
To carry out our obligations and enforce our rights.
To send you notices, including to notify you about changes to our Website or any products or services we offer or provide through it, or any other general messages.
For our legitimate interests, including, without limitation, to support our business, for statistical analytics purposes, usage statistics, and to improve our Website, products, services, and business.
To comply with our legal obligations.
In any other way we may describe when you provide the information.
For any other purpose with your consent.

Transfer of Personal Information

We may store or process your information outside your city, province, state, or country, including through one of our contractors and service providers. Your personal information may be stored in a country or state that operates under privacy and data protection laws different from those of your home jurisdiction. Your submission of data to our Website and your consent to this Privacy Notice include consent to such transfer, storage, and processing outside of your jurisdiction and in or into the United States. This Privacy Notice does not create rights enforceable by third parties.

Other Websites, Platforms, and Applications

Please also keep in mind that the Website may contain links to other websites or be provided through and/or utilize features operated by third party platforms whose policies regarding the handling of information may differ from ours. These third parties may use cookies or other tracking technologies to collect information about you when you use our Website. The information they collect may be associated with your personal information or they may collect information, including personal information, about your online activities over time and across different websites and other online services.

As set forth in this Privacy Notice, we may share and receive information about you from these third parties in order to provide you with the Website or support our business. You are responsible for reviewing the privacy statements and policies of those other websites and service providers you choose to link to or from the Website, so that you can understand how those third parties collect, use, and store your information. We do not control these third parties’ tracking technologies or how they may be used and we are not responsible for the privacy statements, policies or content of other websites or platforms or applications, including those you link to or from our Website. Websites containing co-branding (referencing our name and a third party’s name) contain content delivered by the third party and not us and are subject to those third party’s privacy statements.

Disclosure of Information

We may disclose aggregated non-personally identifiable information about our users, the use of the Website, any data related to or in connection with the Website, without restriction.

We do not give away, sell, rent or lease users’ personally identifiable information to any merchant, advertiser, or web publisher. We may disclose personal information that we collect or you provide as described in the Privacy Notice to our subsidiaries and affiliates and franchisees or dealers; to a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which personal information held by us about our users is among the assets transferred; to fulfill the purpose for which you provide it; any other purpose disclosed by us when you provide the information; to comply with the law or a legal process; cooperate with investigations of purported unlawful activities; to identify persons violating the law; to attorneys to address contract violations or illegal behavior; or to protect our rights, property or safety or that of others or the public; or to contractors, service providers, and other third parties we use to support our business or to provide the Website.

Certain independent contractors or service providers we use to support our business can access data we collect, including personal information. Such vendors include, but are not limited to, website hosting and marketing vendor(s), data analytics vendors, and employment opportunities vendors. Our contractors help us with hosting and storage of this Website, tracking Website use, applying for open positions with us, marketing to and communications with Website users. Some of the contractors may make independent use of data they gain through us, including personal information. As described elsewhere in this Privacy Notice, we are not responsible for the conduct of such parties.

Protection of Personal Information

We do not directly store the personal information that may be included in usage data collected by cookies and other mechanisms at our Website. The information we do not store ourselves is collected and stored on our behalf by our contractors or vendors, including, for example and without limitation, Google/Google Analytics, under their policies and procedures.

We do store information you send us through contact forms through the Website. We have implemented reasonable measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure. Unfortunately, even with these measures, we cannot guarantee the security of your personal information or any other data, and by using our Website you acknowledge and agree that we make no such guarantee, and that your use our Website and sharing of your information to us is at your own risk.

Accessing and Correcting Your Information

You can access and change information we store about you, namely your name, email, and contact information by contacting us via telephone at (919-309-9727 or via mail at Attn: Privacy Officer, 4122 Bennett Memorial Rd. Suite 304 Durham, NC 27705. We may not accommodate a request to change information if we believe the change would violate any law or legal requirement or cause the information to be incorrect.

Limitations

You agree that we are not responsible for (i) any disclosure of your personal information made by you to a third party through your use of the Website; (ii) any disclosure of your personal information obtained illegally from us; or (iii) any accidental disclosure of your personal information made by us.

The Website is provided “as is” without a warranty of any kind, either expressed or implied. We are not responsible or liable for any damage or injury that may occur due or related to your use of the Website.

Children and Minors

Our Website is not meant to collect information from children or from anyone under 18. If you know of children’s information collected through our Website, please contact us via telephone at (919)-309-9727 or via mail at Attn: Privacy Officer, 4122 Bennett Memorial Rd. Suite 304 Durham NC 27705.

Surveys and Contests

From time-to-time our Website may request information via surveys or contests. Participation in these surveys or contests is completely voluntary and you may choose whether or not to participate and therefore disclose this information. Information requested may include contact information (such as name and shipping address), and demographic information (such as zip code, age). Contact information will be used to notify the winners and award prizes. Survey information will be used for purposes of monitoring or improving the use and satisfaction of this site.

Changes of This Privacy Notice

We may change this Privacy Notice at any time by posting a new version on this page or on a successor page or within the Website. The new version will become effective on the date it is posted, which will be listed at the top of the page as the new Effective Date.

Contact Information

To ask questions or comment about this Privacy Notice and our privacy practices, contact us via telephone at (919)309-9727 or via mail at Attn: Privacy Officer, 4122 Bennett Memorial Rd. Suite 304 Durham NC 27705.

Chat Feature

Chat is an instant messaging service implemented by Ram Jack to provide members of the public with an additional communication method. Chat is provided on an as-is and as-available basis. Ram Jack disclaims all responsibility and liability for the availability, timeliness, security or reliability of Chat or accuracy of responses. Ram Jack may modify, suspend, or discontinue Chat with or without notice at any time and without any liability to anyone. Use of Chat does not trigger any sort of legal relationship. Content is intended for informational purposes only and does not constitute and shall not be relied on as professional advice.

Providing Your Information

During your chat session, you may be asked to provide us some basic information such as your name, email address, and answers to clarifying questions. Please do not share any additional personal information through Chat. Ram Jack is committed to your privacy and agrees to use your information for internal use only. Your information will only be disclosed in accordance with applicable local, state, and federal Laws and regulations, lawful subpoena or court order. Ram Jack may keep transcripts of your Chat session for information, quality assurance and training purposes. Ram Jack does not accept any liability for any injury, loss or damage incurred by use of or reliance on the information and advice provided via the service and you hereby release Ram Jack and the Chat representative from any such liability.

Chat Session Agreement

With any online service, there is some level of risk when communicating over the Internet. By reading and agreeing to this legal disclaimer and/or by engaging in one of our Chat sessions, you give permission to Ram Jack to provide you some assistance today and to use the information you provide to us for future reporting purposes. Furthermore, you understand that while Ram Jack will undertake efforts to protect your information, it is not responsible for any information you may enter during the chat session or that it is legally required to disclose.